Cloud Services Advantages

  • Quickness: Be ready to attend your customers.
  • Safety: Back up your information through our world-class data center.
  • Self-service: Our users are able to control and configure the solutions without any assistance; besides, operating the platform 7X24, 365 days per year.
  • On demand Services: Increase or decrease your services according to your needs.
  • Available Resources Pool: Use agent's applications and create temporary, urgent, or per event campaigns without worrying about servers, site space, maintenance, etc.
  • Fast implementation: Just connect your workstations to our platforms and access them via WEB to start working.
  • Control and automate the infrastructure: Manage and control the contact center through the most advanced platforms without substantial investment.
  • Low or null infrastructure investment: We offer monthly plans and/or pay per event to allow you having the best financial performance.
  • Quick growth and unlimited infrastructure: Our solutions allow users reacting in the best way to the market demands.
  • Price: No update, maintenance and support costs.
  • Integrate multiple contact centers or subsidiaries: Integrate different subsidiaries from the same point of view to monitor and manage them online.
  • Reduce communications site space: The necessary equipment (servers, switches, firewalls, etc.) to work with our solutions is included in our data centers so users will not have to worry about them.
  • Decrease licensing costs: Just worry about agents and administrators' terminals.